Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a booking through this website. Please read it carefully.
1. Information We Collect
Personal Information: Name, email address, phone number, mailing address, payment details, date of birth, and travel preferences you provide when registering or booking.
Account Data: Username, password (encrypted), profile photo, loyalty program numbers, and booking history.
Device & Usage Data: IP address, browser type, operating system, location, pages visited, time spent, and click-stream data gathered automatically via cookies, web beacons, and analytics tools.
Marketing & Communications: Newsletter sign-ups, contact preferences, survey responses, and any feedback you submit.
2. How We Use Your Information
To create and manage your account, process bookings, and issue confirmations and invoices.
To communicate with you about your reservation status, changes, or customer service requests.
To tailor content, offers, and recommendations based on your travel history and stated preferences.
To send marketing materials—promotions, newsletters, and special deals—only if you have opted in (you can unsubscribe at any time).
To analyze site usage, improve functionality, and enhance our services through aggregated and de-identified data.
3. Cookies and Tracking Technologies
- Essential Cookies: Required for site functionality and security.
- Performance Cookies: Help us understand how you use the site and improve performance.
- Advertising Cookies: Deliver relevant ads and measure ad campaign effectiveness.
- Opt-Out: You can control or disable cookies via your browser settings, though some features may not work properly.
4. Sharing Your Information
- Service Providers: Airlines, hotels, payment processors, and IT vendors who help us deliver services.
- Affiliates & Partners: Marketing partners, reward programs, and travel networks where you’ve given consent.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with proper confidentiality obligations.
- Legal Requirements: When required by law, regulation, or to protect rights, safety, or property.
5. Data Security
- Encryption (SSL/TLS) for data in transit.
- Secure servers and firewalls to protect stored data.
- Access controls, periodic audits, and employee training.
- Incident response procedures to address any data breaches promptly.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Afterward, data is securely deleted or anonymized.
7. International Transfers
Your data may be processed and stored outside your country of residence. We ensure appropriate safeguards (e.g., standard contractual clauses) are in place to protect your information in accordance with applicable data protection laws.
8. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from someone under 18, we will delete it promptly.
9. Your Rights
- Access, correct, or update your personal information.
- Request deletion or data portability.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with your local data protection authority.
10. Third-Party Links
This site may contain links to external sites operated by third parties. We are not responsible for their content or privacy practices. Please review their policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective upon posting. We encourage you to review this page periodically. Continued use of the site after changes indicates acceptance.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please use the “Contact Us” page to reach our Data Protection Officer.