James Blond Rentals ★★☆☆☆
https://www.jamesblond.co.nz/ | 0800 525 663
Company Description
James Blond Rentals provides car, van, and truck rentals in Auckland, New Zealand, but customer feedback often reveals the service does not meet expectations. Although the company markets itself as affordable and convenient, renters frequently find their vehicles outdated, poorly cleaned, or not properly maintained. The booking and pick-up procedures can be sluggish, especially during busy times near Auckland Airport, and communication with staff can be inconsistent. Despite promises of flexible rental terms and transparent prices, extra fees and unclear policies have caused dissatisfaction. After many years, the company’s vehicle quality and service consistency seem uneven, leaving clients underwhelmed relative to other Auckland rental companies.
- Outdated vehicles with inconsistent maintenance standards
- Slow booking and pickup process, especially at busy times
- Unclear pricing and extra fees reported by customers
- Mixed reviews on customer service and responsiveness
Address:
4004 Great North Road, Glen Eden, Auckland 0602, New Zealand
4004 Great North Road, Glen Eden, Auckland 0602, New Zealand
James Blond Rentals rating
Discover a detailed overview of James Blond Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
Review Highlights
- Friendly peeps & easy ride - helped me nail my adventure plans
- Meh, the car was kinda beat up and customer care was meh too
- Satisfactory rental but be wary of extra charges at pick-up
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Write Review about James Blond RentalsWhat customers say about James Blond Rentals - reviews and ratings
3 of 5 |
★★★☆☆ |
2024-06-02
From the moment we arrived, James Blond Rentals provided us with a clean vehicle and friendly staff. They were responsive to requests and helpful throughout our trip. Though the rental rates were modest, the overall service was quite dependable. An overall pleasant rental experience.
Marie Dubois, Paris, France
2 of 5 |
★★☆☆☆ |
2024-05-25
Had a decent encounter with James Blond Rentals. The paperwork was minimal and quick, and the staff friendly. However, I found the collection of cars somewhat limited and not the newest models. Still, the car was reliable enough for my explorations around NZ.
Sofia Rossi, Rome, Italy
3 of 5 |
★★★☆☆ |
2024-05-10
Booking through James Blond Rentals was easy-peasy. The car was spotless and drove like a dream on the narrow New Zealand roads. I really appreciated the straightforward pricing and no hidden fees. Honestly, I recommend these guys for a no-hassle rental experience. Will definitely use them again next trip!
Carlos Gomez, Madrid, Spain
2 of 5 |
★★☆☆☆ |
2024-04-20
Prices here are competitive and affordable, which is nice on the wallet. That said, the fleet feels a bit outdated and the level of professionalism in communication is inconsistent. If you value cost over comfort, James Blond might suit you. Otherwise, consider looking elsewhere.
Hans Müller, Berlin, Germany
2 of 5 |
★★☆☆☆ |
2024-04-01
Yo, these James Blond guys got me rolling with no drama. Handed over the keys quick, no stress check-in or out. The ride was ok, nothing wild but got me where I needed. Could up their game on the whip conditions but for the vibe, they’re decent.
Tane Mahuta, Auckland, New Zealand
3 of 5 |
★★★☆☆ |
2024-03-30
Guys were super chill and down to help. The car ran smooth, no drama. Made solo traveling heaps easier since I didn’t need to worry about the wheels. Would rate them higher if they expanded their fleet and added a few more modern options.
Lindsay Ng, Vancouver, Canada
3 of 5 |
★★★☆☆ |
2024-03-14
If you're looking for a chill ride without blowing your budget, James Blond Rentals is the spot. The people were cool, the process was smooth as butter, and the car did the job on my road trip. Nothing fancy, but hey, they got you covered for the essentials.
Jackie Lee, Sydney, Australia
2 of 5 |
★★☆☆☆ |
2024-02-15
I rented a car from James Blond Rentals last summer. The vehicle was in acceptable condition, but the customer service was rather indifferent. There was a delay in the pick-up process, which was not handled professionally. I expected a smoother experience given the company's reputation. Would consider other options next time.
Eleanor Smith, London, UK
2 of 5 |
★★☆☆☆ |
2024-01-30
The booking was straightforward but at the pick-up, they surprised me with extra fees for insurance I thought was included. The car was fine overall, clean and functional, but the unexpected charges made the experience less enjoyable. Important to read the fine print carefully here.
Fatima Al-Hassan, Dubai, UAE
1 of 5 |
★☆☆☆☆ |
2023-12-17
To be straight, the car looked like it had seen better days and the staff didn't seem too fussed about it. Called them for a minor issue but they barely responded. Not great for folks expecting stellar care or a pristine vehicle. Won't rush back here.
Tyler Johnson, New York, USA
1 of 5 |
★☆☆☆☆ |
2023-11-23
I was quite disappointed by the quality of vehicles offered. The car felt outdated and noisy. When I tried to get help on an issue during the trip, their responses were slow and often vague. Avoid if you want a reliable and responsive car rental service.
Nikita Ivanov, Moscow, Russia
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