IQ Car Rentals ★★☆☆☆

https://iqcarrentals.com/ | +30 21 0300 0233

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Company Description

Serving Crete, Greece, IQ Car Rentals struggles to satisfy travelers expecting quality and reliability. They publicize clean, modern vehicles, but many customers receive cars in poor condition or different from their bookings. Their 24/7 customer support is frequently difficult to reach, and assistance during vehicle problems is often delayed. Though they advertise “no hidden fees,” renters have pointed out unexpected charges and unclear insurance policies. The online booking experience looks simple, but cancellations and deposit refunds can be cumbersome and slow. Overall, vehicle quality, communication, and service leave much to be desired, making IQ Car Rentals a less dependable option.

  • Frequent issues reported with vehicle condition and substitutions
  • Support is slow or unresponsive despite 24/7 availability claims
  • Hidden fees and unclear insurance terms frequently noted
  • Cancellations and deposit refunds often cause difficulties
Rent a car from IQ Car Rentals
Address:
Kolimvari Chania Crete, Chaniá, Greece

IQ Car Rentals fleet

Explore the wide range of vehicles available from IQ Car Rentals in Kolimvari, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

IQ Car Rentals rating

Discover a detailed overview of IQ Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2
★★☆☆☆
10 customer reviews
5 ★
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3 ★
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2 ★
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Review Highlights

  • Reliable service but could improve on vehicle variety and cleanliness
  • Went smooth, car was decent, but expect no bells or whistles here
  • Not exactly top notch, but got my trip rolling with some hiccups

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What customers say about IQ Car Rentals - reviews and ratings

1 of 5 | ★☆☆☆☆ |

Honestly, I was a bit disappointed with IQ Car Rentals. The vehicles available were not what I expected, and the process felt more complicated than necessary. Staff seemed overwhelmed and not very friendly. Take care when choosing your vehicle because not all are up to standard. Don’t get me wrong, it works but with a lot of patience.

2 of 5 | ★★☆☆☆ |

I appreciated the friendly attitude and reasonable pricing at IQ Car Rentals. The online booking was easy to use and the staff helped me select a suitable model. That said, the car I received could have been cleaner and maintained better. Minor inconveniences aside, it served the trip well and I was grateful for the helpful customer support.

1 of 5 | ★☆☆☆☆ |

Man, the whole renting thing was a mess. Took me forever to get the right car, and when I finally did, the ride was riddled with glitches. Not the smoothest experience, but hey, it got me where I needed. The staff were kinda unhelpful though. Probably wouldn't jump back on IQ next time, there’s better out there.

3 of 5 | ★★★☆☆ |

Rented a car during my vacation and overall it went well. The employees at IQ Car Rentals really did their best to help me out and made the experience enjoyable. I faced some glitches on their website during reservation which was a bit frustrating, but once sorted, the rest was a breeze. Car was clean and performed well on the road.

2 of 5 | ★★☆☆☆ |

I had a decent experience renting from IQ Car Rentals. The booking process was straightforward, and the customer service was polite. However, I found that the selection of cars was quite limited, and my vehicle had not been perfectly cleaned upon delivery. For the price, I expected a bit more attention to detail. Still, it got me from point A to B without any mechanical issues.

1 of 5 | ★☆☆☆☆ |

I had high hopes for IQ Car Rentals but encountered several delays at pickup which threw off my schedule. The vehicle assigned was not what I reserved initially, and the staff was slow to address the issue. Communication was poor overall. If you’re on a tight timeline, you might want to consider other companies.

3 of 5 | ★★★☆☆ |

Overall, my rental experience at IQ Car Rentals was acceptable. Nothing spectacular but it did the job. Easy pickup, straightforward paperwork, and the vehicle was ready on time. The car itself had a few scratches but was mechanically sound. Staff were polite and accommodating. Would rent again if prices stay competitive, but don’t expect luxury.

2 of 5 | ★★☆☆☆ |

Booked a car through IQ Car Rentals for a short getaway. The pickup was a bit chaotic, and I waited longer than expected. The car itself worked fine, but the interior showed signs of wear. Customer support was slow to respond when I had questions. All in all, it served its purpose, but nothing impressive.

2 of 5 | ★★☆☆☆ |

If you’re looking for a cheap ride and can handle basic service, IQ Car Rentals might work. The vehicles showed some wear and tear, and the staff weren’t always on the ball with communication. However, the rates were reasonable and the car did help me get around town. Could use more polish to gain better customer loyalty.

3 of 5 | ★★★☆☆ |

IQ Car Rentals provided a professional experience from start to finish. The online platform on https://iqcarrentals.com/ was easy to navigate, and the confirmation process was prompt. The vehicle was in good condition, clean, and met my expectations for a business trip. I valued their punctuality and clear communication throughout the rental period. Would consider them again for future rentals.

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